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Returns & Exchanges

We want you to love your purchase from Fuschia Boutique, so if that's not the case, we accept returns for an exchange or store credit note within 7 days of the purchase date*. You may find that a size exchange is all that is needed in some cases. Money-back returns are only issued on a case by case basis and/OR if arranged prior to purchasing and NOTED on your docket. 

*• Store credit note or item exchange policy applies on ALL returns and buyer is to arrange or pay return shipping via phone arrangement. 

• ONLINE ONLY SALE ITEMS cannot be returned for exchange or a credit note unless arranged by phone.

• Intimates, and body jewellery will not be accepted for exchange or a credit note for hygeine purposes. 

• Items will not be accepted for exchange or a credit note if not in original saleable condition with tags attached. Any returned item that has been worn, damaged or altered from original condition will not be exchanged or credited, and will be returned to the customer.

• Special orders will not be accepted for exchange or a credit note unless arranged prior to purchase and noted on your docket. 

• Store credits are valid for 12 months and must be used in full online unless arranged by phone.

• Credit is not redeemable for cash and any unused credit will become invalid upon expiry unless otherwise stated.

• We do not offer returns, exchanges or store credit notes on purchases sent outside of New Zealand. 

Returning an Item

If you intend to return your purchase, please contact us immdiately by emailing shop@fuschia.co.nz

Or call us on (09) 529 1405