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ORDER PROCESSING

To avoid any customer freight issues & concerns please check you are happy with your order & freight costs before purchasing. All freight costs are full and final at the time of order &/or acceptance, the following are estimates/guideline only:

Orders are dispatched Monday to Friday (within 1-2 days of your order and will take up to 7 days to reach you. During peak seasons, such as Christmas, shipping may be prolonged. Orders placed on public holidays will be sent out approximately within the following two working days.

AVAILABLITY

We endeavour to make sure all website stock is always up to date, however, on the very rare occasions that popular items happen to sell in-store at the same time as you've purchased it online, we will do all we can to fulfill your order or ensure you are fully refunded. Please don't hesitate to contact us at shop@fuschia.co.nz with any questions or simply give us a call in-store (call 09 5291405).

Pricing is in local New Zealand dollars ($NZ) and includes gst of 15%. We accept major credit cards for online payment (Visa and Mastercard). Prices on products are taken from the time of purchase, and sale prices that are applied at a later date than your time of purchase aren’t applicable - just to keep things fair for all our customers.

LOCATIONCARRIERTIME FRAMECOST
Within New Zealand NZ CourierPost 1 - 3 working days $0-$10 NZD
In Store Click & Collect Anytime FREE
Within Auckland Central Deadline 3 hours $15 NZD (per item)
Within Auckland Central Deadline 1 hour $20 NZD (per item)
Australia NZ Post International 2 - 5 working days $35 NZD (per item)
Asia / Pacific NZ Post International 2 - 5 working days $45 NZD (per item)
Rest of the World TNT International 2 - 7 working days $60 NZD(per item)

NZ WIDE - FREE ON ORDERS OVER $500

COURIERPOST 1 - 3 DAYS

Small order shipping costs will vary on your NZ location (from $4-$10) We can courier to any address but not to a P.O. Box & RURAL DELIVERY WILL INCUR AN ADDITIONAL COST. Signature is NOT required upon delivery unless requested and may incur additional cost. Please call us if you wish to ADD these as a shipping option. Orders are processed from FUSCHIA BOUTIQUE in Newmarket Auckland, New Zealand. If you have any order queries, please contact our online store at shop@fuschia.co.nz

Track your CourierPost package: 

https://www.courierpost.co.nz/track/track-and-trace/

  

NZD CLICK & COLLECT - FREE

Click & collect gives you the flexibility of ordering online and the convenience of being able to pick up your order from our store. Provided that your garment is paid for, is available and in stock on our racks, there is no shipping charge. We will confirm by email or phone as soon as your order is ready for collection, within one working day. Please bring your order confirmation and photo I.D for collection. If you have any queries, please contact our online store at shop@fuschia.co.nz

 

DEADLINE COURIER - SAME DAY DELIVERY

AUCKLAND CENTRAL ONLY 1 - 3 HOURS

For residents in Auckland central, our store offers a 1 hour and 3 hour same day delivery service. Same day delivery is only available on weekdays and is not available on public holidays. The time frame is quoted by our courier company and may vary slightly due to unforeseen circumstances. Orders need to be placed between 9am-2pm on business days (same day delivery is not available on public holidays or weekends) to allow for processing and delivery of your order. Please provide a phone number that you can be contacted on within the delivery timeframe. If the driver cannot find you they will call you on this number to try and complete the delivery. All deliveries must be signed for. Please ensure your delivery address is attended. If your order is unable to be delivered, a redirection fee may apply.

Delivery to the following central Auckland locations only: City Centre, Eden Terrace, Epsom, Freemans Bay, Grafton, Morningside, Mt Eden, Newmarket, Parnell, Ellerslie, Greeenlane, Grey Lynn, Herne Bay, Kingsland, Mt Albert, Mt Roskill, Newton, Northcote, Pt Chevalier, Remuera, Sandringham, Takapuna, Western Springs.

 

AUSTRALIA / ASIA & PACIFIC

NZ POST INTERNATIONAL 2 - 7 DAYS

We can courier to any address but not to a P.O. Box. Signature is required upon delivery. Estimated delivery times are to be used as a guide only – delays caused by the customs clearance processes are out of our control. For international orders, import duty, customs fees and local sales taxes (levies) may be charged to you by the destination country’s authorities, depending upon the laws and regulations of that country. FUSCHIA is not responsible for custom duty charges. Payment of these levies may be necessary to release your order from customs on arrival. If you have any order queries, please contact our online store at shop@fuschia.co.nz

 

REST OF THE WORLD

TNT EXPRESS INTERNATIONAL 2 - 7 DAYS

We can courier to any address but not to a P.O. Box. Signature is required upon delivery. Estimated delivery times are to be used as a guide only – delays caused by the customs clearance processes are out of our control. For international orders, import duty, customs fees and local sales taxes (levies) may be charged to you by the destination country’s authorities, depending upon the laws and regulations of that country. FUSCHIA is not responsible for custom duty charges. Payment of these levies may be necessary to release your order from customs on arrival. If you have any order queries, please contact our online store at shop@fuschia.co.nz

Track your TNT EXPRESS INTERNATIONAL Package: https://www.tnt.com/express/en_nz/site/shipping-tools/tracking.html

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